Since our founding in 2016, we have been driven by one single goal – improving our community by helping to strengthen the businesses that make it so special.
We began as a digital marketing creative agency but evolved into a full-service business consultancy. Our philosophy is that great marketing alone is not enough to sustain success long-term. A strength in one critical pillar may not be enough to offset weakness in another. This is why our approach focuses on six pillars critical to business success: technology, operations, customer success, marketing, strategy, and creative.
Our people and our process make us who we are.

Our People
At inThink diversity and teamwork are core values. Our team is diverse and has the experience and background to match. They have worked with brands ranging from Coca-Cola, to Georgia Pacific, to the American Cancer Society. We blend these experiences and points of view to develop strategies and thinking that are second to none.

Our Process
We own the customer journey. From our unique 40 area Business Diagnostic to developing inbound strategy, to content, to customer loyalty, to integrating your sales and marketing efforts, our process put us in a position to help your company holistically.

Our Promise
inThink is not a typical agency that executes client requests without adding strategic value. When you work with Inthink Agency, we become your strategic advisors and act as an extension of your team. We’re obsessed with delivering results–that’s why we have an ROI guarantee.
We put our money where our mouth is and GUARANTEE results for our customers. What happens if we don’t deliver? We’ll refund 100% of their investment. No questions asked.
Our Team is Your Team

At inThink Agency, our team includes growth marketing strategists, branding experts, digital media experts, developers, digital analysts, technologists, creative concepters, art directors and copywriters–many with decades of experience.
Our goal is to take your business vision and help make it happen with accountable marketing.
Your Experts

Kham Inthirath
Founder / CEO

Jack Wilson
VP of Sales

Mark Waters
Account Director

Jim Leland
Brand and Marketing Strategist

Nick Skally
Brand and Marketing Strategist

Nikki Patterson
Business Manager

Maya Honda
Marketing Campaign Manager

Mike Cestaro
Creative Director

Christian Pallazola
Growth Advisor

Christian Roof
Lead Web Developer

Kati Sohl
Graphic Designer

Mike Kozlowski
Videographer / Photographer

Ashley Lunt
Digital Project Manager

Leslie Perkins
Digital Project Manager

Abby Brodeur
Social Media Intern

Bryan Montenegro
Junior Growth Advisor

Irving Weiss
SEO Strategist

Kesar Long
SEO and Ad Operations

Ashley Arcel
Content Creator

Alice Moon
Social Media Strategist
Talk to us! Schedule a call with our team today.
Our Beliefs
- Marketing doesn’t make sense unless it pays for itself: ROI trumps everything
- Testing and measurement allows businesses to grow efficiently and compete more effectively
- Technology offers businesses cost and human energy efficiency and superior “intelligence” to fuel better thinking
- Marketing automation and AI offer businesses higher calibre marketing and results
- A strong, differentiated brand is critical to marketing success
- Every client deserves a custom plan for their business
Our Core Values
Diversity
People of different backgrounds and experience sets have the varied perspectives that makeup a creative, high-performing team. A diverse team is a manifestation of respect and openness–the building blocks of trust and innovation for our clients.
Continuous Improvement
We believe in both ongoing professional development and hands-on experience as the means to continuous professional and personal improvement. We support continued staff development to continually offer innovation and advanced skills to our clients.
Creativity
Our clients rely on our ability to be creative, to think “outside of the box. We foster creativity in every team member.
Transparency
We believe in nothing less than complete honesty with our clients and with ourselves.
Brands our team has helped
Our technology
Your marketing technology infrastructure or “technology stack” should fit your business type, marketing goals and budget.
We’re proven experts in marketing technology. We will create a solution for you that optimizes or elevate what you currently have, or create a custom solution for you from scratch. We’ve worked with all of these technologies.