Looking for a targeted, efficient way to find leads, delight customers, and help your website users find what they need? Then we have one word for you in 2020–chatbots.

 

Chatbots are the tool of a larger marketing niche called conversational marketing, and it’s all the rage right now. Counterintuitively, chatbots actually create a more human online experience; they give users the chance to explain their needs, pain points, and concerns about your product or service. Plus, these bots can direct qualified leads right to your sales team! It’s all about working smarter, not harder.

 

So if you want to learn more about the benefits of chatbots and conversational marketing, check out this infographic we made with all the statistics you need.

 

The Benefits of Chatbots

 

benefits of chatbots, statistics on conversational marketing