Nikki Patterson

Business Manager

Customer Journey = Customer Success

The first step in customer success is understanding, respecting, and mapping experiences to their entire journey.

Chatbot

Give your website visitors the ability to connect with you, in real-time.

Support

We help you help your customers. From building customer feedback strategies to getting your Yelp and Google My Business accounts ready for reviews, we’ve got you covered.

Journeys

We map your entire customer journey to better understand what’s really happening in your customer experience.

Acquisition

The first part of your customer journey is acquisition. Let’s build your strategies to get more customers in the door.

Funnels

You have the desired journey for your customer. We help them get there through carefully-crafted engagement pages and funnels.

Retention

Getting your customers is one thing, but keeping them is another. We help build strategies to keep your customers coming back for more.

CRM

Streamline your Customer Relationship Management with selected tech tools.

Email Tech

Your email automation is our forte. Let’s talk about tools to keep your content delivery strong.

Analytics

We live and breathe data. Understand your customers better with powerful tracking.

Heat Mapping

With Tech plug-in technology, we’ll help you see in real-time how customers are interacting with your site.

PM Tools

Project management can be your best friend or your bottleneck if not done correctly. Let’s get you on track.

Website

From hosting website technology, to plug ins and development, inThink has your tech needs covered.

Predictive Index

We champion the PI Behavioral Assessment to help you hire candidates who are hardwired to be a great fit for your team.

Internal Programs

We help teams get better at being teams. From HR programs to reward systems, we’re here to help guide excellence.

Business Prioritization

Our specialists have deployed hundreds of businesses. We help you prioritize what to focus on for your business’s success.

Remote Work

Our team has been fully remote long before COVID-19. Let us help you learn from our mistakes and successes.

Efficiency Advising

Our Project Management experts have years of experience in streamlining operations and processes. We’re here to guide your business.

Internal File Management

Executing tasks is one thing but storing them is another. We help solve organization issues with tested file store strategies.

Content

Establish a reputation, build up SEO volume, and engage with customers by providing value.

Email & Text

Engage and build trust with your customers through email and text campaigns.

Social

Build out converting campaigns on social media and establish a digital voice.

Digital

From ads to partnerships, dominate the digital space with branded content that drives conversions.

SEO

Our SEO specialists keep your ranking ahead of the pack from keywords to images let’s optimize.

Strategy

Execution is one thing but the big picture is another. We think of everything so you dont have to.

Campaigns

We build full scope campaigns to drive more business for you while keeping your messaging cohesive across platforms.

Brand Strategy

Branding is how you communicate at every touchpoint. From your mission to your brand values, we deliver.

Taglines

We craft the perfect taglines to concisely communicate your brand’s message. Let’s build yours.

Demographics

We help you better understand and develop your customer base from ages to psychographics.

Positioning

After auditing your industry and value props, we help you position your brand for success.

Lead Gen

We build Lead Gen campaigns that grow your business and drive more revenue.

Website

We build websites that not only look beautiful but more importantly, convert your customers. It’s time to level up your site.

Branding

From Colors, to Icons, to Application Rules, and Photography, a brand from inThink is thoughtfully perfect.

Logos

Our design team fine tunes and drafts beatiful logos from simply perfect minimalist designs to detailed illustrative work.

Digital

With a focus in Scalability, we design your brand to work across all social platforms.

Print

From Billboards to Banners and Direct Mail, we have extensive experience in ink.

Video

Our award winning video production team takes brands to new heights. Let’s tell your story.