Jim Leland

Senior Marketer

Full Scope means every touchpoint.

We threw out the “playbook” because your business is unique. You have your own set of challenges and needs, so we tailor a custom marketing plan for you. Our experiences span multiple industries and business sizes, so no matter your market, we have the tools and the knowledge to drive conversions and results.


Build your brand, maximize your online search presence, and engage with customers by providing value.

Email & Text

Targeted, personalized, email, and text campaigns designed to drive engagement.


In today’s marketing environment, the impact of peer influence cannot be overstated. Engage your biggest brand fans and turn them into advocates.


From ads to partnerships, dominate the digital space with branded content that drives conversions.

Search Engine Optimization

Our SEO specialists keep your ranking ahead of the pack from keywords to images. Let’s optimize.


Execution is one thing but the big picture is another. We think of everything so you dont have to.


Streamline your Customer Relationship Management with selected tech tools.

Email Tech

Your email automation is our forte. Let’s talk about tools to keep your content delivery strong.


We live and breathe data. Understand your customers better with powerful tracking.

Heat Mapping

With Tech plug-in technology, we’ll help you see in real-time how customers are interacting with your site.

PM Tools

Project management can be your best friend or your bottleneck if not done correctly. Let’s get you on track.

Marketing Automation

With Marketing Automation you can improve customer experiences and reduce strain or your organization.

Predictive Index

We champion the PI Behavioral Assessment to help you hire candidates who are hardwired to be a great fit for your team.

Internal Programs

We help teams get better at being teams. From HR programs to reward systems, we’re here to help guide excellence.

Business Prioritization

Our specialists have deployed hundreds of businesses. We help you prioritize what to focus on for your business’s success.

Remote Work

Our team has been fully remote long before COVID-19. Let us help you learn from our mistakes and successes.

Efficiency Advising

Our Project Management experts have years of experience in streamlining operations and processes. We’re here to guide your business.

Internal File Management

Executing tasks is one thing but storing them is another. We help solve organization issues with tested file store strategies.


One of the quickest wins for customer success is giving them immediate answers via chatbot.


We help your customers. From building customer feedback strategies to getting your Yelp and Google My Business accounts ready for reviews, we’ve got you covered.


We map your entire customer journey to better understand what’s really happening in your customer experience.


The first part of your customer journey is acquisition. We help build your strategies to get more customers in the door.


You have the desired journey for your customer. We help them get there through carefully crafted squeeze pages and funnels.


Getting your costumers is one thing, but keeping them is another. We help build strategies to keep your customers coming back for more.


We build full scope campaigns to drive more business for you while keeping your messaging cohesive across platforms.

Brand Strategy

Branding is how you communicate at every touchpoint. From your mission to your brand values, we deliver.


We craft the perfect taglines to concisely communicate your brand’s message. Let’s build yours.


We help you better understand and develop your customer base from ages to psychographics.


After auditing your industry and value props, we help you position your brand for success.

Lead Gen

We build Lead Gen campaigns that grow your business and drive more revenue.

Marketing Automation

We build websites that not only look beautiful but more importantly, convert your customers. It’s time to level up your site.


From Colors, to Icons, to Application Rules, and Photography, a brand from inThink is thoughtfully perfect.


Our design team fine tunes and drafts beatiful logos from simply perfect minimalist designs to detailed illustrative work.


With a focus in Scalability, we design your brand to work across all social platforms.


From Billboards to Banners and Direct Mail, we have extensive experience in ink.


Our award winning video production team takes brands to new heights. Let’s tell your story.

Search Engine Optimization


Overhaul Your SEO With InThink’s Professional Support

Let’s Start

The world of SEO is a complex, ever-changing one. Between Google’s regular algorithm changes and the shifting recommendations of SEO experts everywhere, it can be tough to put your finger on SEO. What are the basics? Why should you employ it for your business? And how?

Here’s what you need to know.

What SEO is and Why it Matters

SEO stands for Search Engine Optimization, and it’s one of the single most important facets of online marketing. Today, online business owners use SEO to improve their websites, increase the quality of their content, and draw more traffic. When conducted correctly, SEO increases brand exposure and boosts organic (non-paid) search results.

Don’t let the techy name trick you, though: SEO focuses on people just as much as search engines. In addition to making content easier for search engines to interpret and index, great SEO improves the formatting and structure of the material. This, in turn, makes it easier for customers to consume.

Taken together, these two facets of SEO make for high-visibility, high-earning websites.

3 Big Reasons SEO Matters for Your Business



Of all the digital marketing duties you could undertake for your business, SEO is one of the most important. In addition to helping ensure your pages show up correctly in Google, SEO has dozens of other benefits, including the following:

1. SEO Helps You Rank in Google

Today, Google handles more than 79% of all global desktop search traffic and receives more than 63,000 searches each second. This is why good SEO is so critical. 

Today, SEO makes your web pages more “readable” for search engines, crawlers, and people, while the format of SEO content enhances web design. As such, it’s the best way to ensure your content ranks organically. 


2. SEO Widens Your Site Reach

Google houses an estimated 130 trillion indexed web pages. Don’t let that faze you, though. A good SEO plan can help your site stand out, expand your brand’s reach, and target high-value keyword queries. 

If you’re in a competitive industry, SEO is the perfect tool to help you get a leg-up on your competition and secure your position in your niche. 


3. SEO is Free

While you can pay for SEO consulting or assistance, SEO itself is free. Unlike paid marketing, SEO doesn’t require you to shell out your hard-earned marketing budget. Instead, it’s free, and you can start it all on your own. Even better, SEO is effective. Today, 82% of SEO users say its effectiveness is on the rise.

Industry Data You Should Know


organic traffic boost by revamping and updating old blog posts with new, timely content and fresh images


of marketers report that improving SEO and boosting organic rankings are their top inbound marketing priorities


Increase in Google “near me” searches in the past year


of consumers who conduct a local search visit a physical store within five miles of the search location

is the average word-count of Google first-page results



Proving The ROI of SEO


You know why SEO matters and you understand why investing in it is essential, but that’s only half the equation. The other half of the equation is figuring out how to measure the ROI of your SEO and determine how, exactly, your SEO efforts are benefiting your business.

Demonstrating ROI is essential to get continued support for your program, and to direct your SEO efforts.


An Example of SEO ROI


Let’s say your goal of your SEO efforts is to get people to subscribe to your company’s email list. If 100 new people sign up in the first month, and even 25% of those people hire your agency, your conversion rate on SEO efforts is 25%.

Now let’s say that each of these customers spends about $700 in services. That would make the average value of each sale about $700.

The last step in determining your SEO ROI is to figure out exactly how much each lead is worth. You do this by dividing your total conversions by the initial number of people who subscribed to your email list.

For this example, you got 25 new customers, and they spent $700 each. That means you made $17,500. Divide that by your original 100 subscribers, and you get the actual value of each new lead – which is $175 – a pretty good SEO ROI for any agency!

How to Prove ROI

Here are a few primary tactics for demonstrating SEO ROI:


Track Your SERP Rankings

The best way to show SEO improvements is to track your SERP rankings. If you’ve been targeting specific keywords in your SEO efforts, the end result should be pages that rank higher in the SERPs. Tools like Moz can help you track your SERP results. 


Track Traffic Growth

Want to prove the efficacy of your SEO efforts? Why not track your traffic? Good SEO improves overall website traffic and results in more visitors to your pages. If your traffic has not increased, it may be time to redirect your SEO efforts. 


Track Conversions

Conversions are another excellent method by which to track SEO conversions. While your traffic should have increased, you’ll also ideally experience a spike in conversions. This means more people are buying, subscribing, or hitting a critical CTA button after landing on your site. 


Measure Against Your Goals

A critical part of a good SEO campaign is establishing goals for your efforts. Once you’re a few months into your campaign, take a look back at your goals and see how your efforts measure up. Are you meeting or exceeding your goals? How has your company benefited?

Real Case Studies from Clients


Want to see how well SEO works in the real world? Check out these case studies from our clients:

Sarah McMaster

Worcester State University

“InThink helped us promote key attributes of Worcester State through use of compelling story telling. They were a hands-on partner in executing a series of videos, from planning through to post-production. Their staff were flexible, professional, and knowledgable about not only video production, but about marketing in higher education.”

Alexandra Wesley

USTA New England

“We hired InThink to do an inspiring video to get people back into the sport of tennis. We used this video to kick-off our largest conference of the year as well as in advertisements for our programs. The video drove social engagement and was an effective way for us to celebrate the sport with our consumers.”

Dave Glispin

Sunshine Sign

“InThink provided us with a logical, achievable, measureable and sustainable plan to “showcase” our company. They are laser focused on implementing the correct steps to maximize the benefit of each marketing initiative.

Kham and his team have taken the time to understand our business and our vision for the future. They have an complete understanding of our preferred customer.”

Rosie Fayard

Learning First Foundation

“The InThink team has helped our organization transform both internally and externally. Before working with them, we did not have a clearly expressed vision or brand and nor did we have the collateral materials necessary for fundraising as a nonprofit. Thanks to them, we now have not only visually appealing marketing materials (website, video content, logo, print material, etc), but these tools help us express our cause so that we are reaching our crucial fundraising goals.”

Steven Sabra

Attorney and founder of Sabra and Aspden PA

“As a busy attorney it’s difficult to get involved with my marketing and sales. The InThink team takes care of it all, and I have peace of mind knowing that they have my best interests. They do a great job keeping it simple, but yet execute complex strategies.”

Troy Hewes

Owner of Ace Wood Flooring

“I’ve been working with Kham and his team for several years, and they have been so involved with our business from sales to marketing to workflow. He’s really a part of our company and we couldn’t be happier with InThink.”

Schedule a Free Consult